Our bank partners have their own KYC criteria. Documentation must meet their standards based on your local state and government laws.
Wed, 7 Sep, 2022 at 4:44 PM
If your account is suspended due to negative balance, you can load funds onto your card and contact Customer Support to get your card reactivated.
Wed, 1 May, 2019 at 12:05 PM
You can update all of your account information from your account dashboard under Profile information. If you have already completed KYC identity verificati...
Wed, 7 Sep, 2022 at 4:45 PM
If you decide to cancel your account, you will need to withdraw any remaining funds before we can close your account. After you have done so, contact Custom...
Wed, 7 Sep, 2022 at 4:46 PM