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If you have just opened your account, the first step is to complete KYC and make your initial deposit to fund your card.  Because this is a prepaid card, it...

Because our card is a prepaid card, it works differently than a credit card for example. Whereas with a credit card you are essentially borrowing funds ever...

1. After signing in to your account dashboard, click on Deposit. 2. Select the cryptocurrency you would like to use to fund the account by clicking the ...

Once your KYC authorization is complete and the card has been selected, you can use your virtual card through your account dashboard immediately, and (if ap...

Generally speaking, you will receive a virtual card after KYC/activation and it will be available on your account dashboard homepage.  If a physical card is...

Our banking partners have their own KYC criteria and the required documents will be requested when you begin the process — in the United States for example,...

If you have already completed KYC and you need to specify a new billing address because of a move, or a new shipping address, please contact customer suppor...